The explosion of document-based content, and the lack of affordable and usable tools to manage it, has led to a crisis where most of the enterprise’s content sits unmanaged on personal hard drives, shared drives and email clients where it is susceptible to arbitrary loss and unnecessary duplication. Companies today are swimming in files but thirst for accessible and reliable information.

There are a number of drivers pushing for document management solutions:

• Collaboration and Workflow Support
  Business processes are becoming more and more complex and more and more “virtual” at the same time. To save cost, companies get rid of paper and outsource operational centers to offsite locations. Proper execution of these complex processes can only be ensured by well managed document distribution and storage processes. Collaboration of virtual teams and decentralized workforces need state-of-the-art tools to allow for efficient interaction and management.
• Knowledge Management and Knowledge Worker support
  More and more people work as so called knowledge workers. Their product, more often than not, is some form of document. They need the right information at the right time to take good decisions and support internal and external customers in the best possible way. To be useful knowledge needs to be searchable and accessible. In many instances information and knowledge need to be reviewed and approved upon.
• Regulatory Compliance
  Compliance today is one of the main reasons to implement document management solutions. The objective is to provide seamless documentation of business processes and transactions to auditors or to be able to do so in case of litigation or audit.